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Paying Your Bill

Dalton Utilities offers several convenient ways to pay your utility bill.

1. Bank Draft

Our Bank Draft plan automatically drafts your checking account to pay your utility bill. Bank draft customers receive an itemized bill each month. If there are questions about the bill, bank draft customers have until the "net due" date before their accounts are drafted to resolve any issues. Submit a request to set up a bank draft.

2. Online Payment

Convenient! Pay online with your debit or credit card!

3. Payment Kiosks

We have payment kiosks that take both Dalton Utilities and OptiLink payments. Customers may pay with cash or credit card. The kiosk can scan your account number from your bill, but if you do not have your bill, you will need your account number. Kiosk payments are posted to your account on the same day. You can make a late payment at the kiosk, but if you have received a cut-off notice, call our office at 706-278-1313. There is no additional fee. You may choose English or Spanish.
  1. Located inside Dalton Utilities� business office at 1200 V.D. Parrott Jr. Pkwy, Dalton. Open Mon-Fri from 8 am - 5 pm.
  2. Located outside Dalton Utilities� business office in the drive thru lanes at 1200 V.D. Parrott Jr. Pkwy, Dalton. Open Mon-Fri from 6 am - 6 pm.
  3. Located inside Loa Bakery at 737 Riverbend Road, Dalton. Open Mon-Sat from 8am - 9pm and Sunday from 8am - 8pm.
  4. Located inside La Providencia at 1300 Underwood Street, Dalton. Open Mon-Sat from 8 am � 9 pm and Sunday from 8 am � 8 pm.
4. Pay By Phone*

Pay your bill by credit card, electronic check, or debit card at (706) 529-0001.

Option 1 for Utilities, Option 2 for OptiLink

*Phone payments no longer apply a convenience fee.

5. Pay Online Through Your Bank

The banks below provide their customers with the option of making bill payments through their websites. (Each bank has a specific amount of days before your payment is due in which you would need to pay, so you would need to check with your individual bank to determine their policy.)

Atlantic Capital Bank
Bank of America
Bank of the Ozarks
BB&T Bank
First Bank of Dalton
Regions Bank

6. Mail

Mail your payment, along with your bill stub, in the envelope provided and mail it to:

Dalton Utilities:
P.O. Box 745147
Atlanta, GA 30374-5147

Optilink:
P.O. Box 745091
Atlanta, Ga 30374-5091

7. Lobby

Located at 1200 V.D. Parrott Jr. Parkway in Dalton. Our office is open from 8 a.m. to 5 p.m., Monday through Friday. You must have your billstub to pay your bill.


8. Pay by Text

How would you like to pay your utility bill via text message by phone? Our Pay by Text feature offers the convenience of receiving text notifications about your bill which can then be paid with a text message reply if a default payment method is setup. Sign-up for Pay by Text today!



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