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Paying Your Bill

Dalton Utilities offers several convenient ways to pay your utility bill.

1. Bank Draft

Our Bank Draft plan automatically drafts your checking account to pay your utility bill. Bank draft customers receive an itemized bill each month. If there are questions about the bill, bank draft customers have until the "net due" date before their accounts are drafted to resolve any issues. Submit a request to set up a bank draft.

2. Online Payment

Convenient! Pay online with your debit or credit card!

3. Payment Kiosks

We have three payment kiosks that take both Dalton Utilities and OptiLink payments. Customers may pay with cash or credit card. The kiosk can scan your account number from your bill, but if you do not have your bill, you will need your account number. Kiosk payments are posted to your account on the same day. You can make a late payment at the kiosk, but if you have received a cut-off notice, call our office at 706-278-1313. There is no additional fee. You may choose English or Spanish.
  1. Located inside Dalton Utilities’ business office, 1200 V.D. Parrott Jr. Pkwy, Dalton. Open Mon-Fri from 8 am to 5 pm.
  2. Located inside Loa Bakery at 737 Riverbend Road. Open Mon-Sat from 8am - 9pm and Sunday from 8am - 8pm.
  3. Located inside La Providencia at 1300 Underwood Street, Dalton. Open Mon-Sat from 8 am – 9 pm and Sunday from 8 am – 8 pm
4. Pay By Phone*

Pay your bill by credit card, electronic check, or debit card at 1-877-328-4974.

*A convenience fee will apply for this service.

5. Pay Online Through Your Bank

The banks below provide their customers with the option of making bill payments through their websites. (Each bank has a specific amount of days before your payment is due in which you would need to pay, so you would need to check with your individual bank to determine their policy.)

Bank of America
BB&T Bank
Community & Southern Bank
Dalton-Whitfield Bank
First Bank of Dalton
Regions Bank

6. Mail

Mail your payment, along with your bill stub, in the envelope provided and mail it to our business office: Dalton Utilities, P.O. Box 869, Dalton, GA 30722-0869

7. Area Banks / Community Locations

The banks (including branches) listed accept payments from Dalton Utilities' customers if made on or before the last net day stated on your bill. And don't forget those convenient NIGHT DEPOSIT DROP BOXES! AND ... you can pay at any of these banks - even if it isn't YOUR bank!

Community & Southern Bank
First Bank of Dalton
Plainville City Clerk

8. Drive Thru

We have two drive thru teller windows to serve you at our business office at 1200 V.D. Parrott Jr. Parkway in Dalton. Our drive thru windows are open from 8:00 a.m. – 5:00 p.m. Monday through Friday.

9. Lobby

Located at 1200 V.D. Parrott Jr. Parkway in Dalton. Our office is open from 8 a.m. to 5 p.m., Monday through Friday