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Paying Your Bill

Dalton Utilities is committed to providing the highest VALUE in service to our customers. We know that nothing is more valuable than your time! That's why we offer several convenient ways to pay your utility bill.

1. Bank Draft

What could be easier? Our Bank Draft plan, Dalton Utilities' most convenient payment method, automatically drafts your checking account to pay your utility bill - a great way to avoid forgotten bills that result in unrealized discounts, late fees, or, even worse, having your utilities disconnected. Bank draft customers receive an itemized bill each month. If there are questions about the bill, bank draft customers have until the "net due" date before their accounts are drafted for the amount shown on the bill. Click here to print a Bank Draft Authorization form that you can complete and mail or fax to us.

2. Online Payment

In a hurry and want to pay with your debit or credit card over the internet? Just click here for more information.

    Note: If you have not previously enrolled for any online payment option - click here first.

3. Pay By Phone*

Pay your bill by credit card**, electronic check, or debit card.
To make a payment call 1-877-328-4974.

* A convenience fee will apply for this service.

** Only residential customers may pay with credit card.

4. Pay Online Thru Your Bank

The banks below provide their customers with the option of making bill payments through their websites. Each bank has a specific amount of days before your payment is due in which you would need to pay, so you would need to check with your individual bank to determine their policy.

Alliance National Bank
Bank of America
BB&T Bank
Dalton-Whitfield Bank
First Bank of Dalton
Regions Bank

5. Mail

Of course, you can always drop your payment, along with your bill stub, in an envelope and mail it to our business office at the address below:

Dalton Utilities
P.O. Box 869
Dalton, GA 30722-0869

6. Convenient Community Locations

The area banks listed below accept payments from Dalton Utilities' customers if made on or before the last net day stated on your bill. This includes all area branches of the banks listed below! And don't forget those convenient NIGHT DEPOSIT DROP BOXES if you stop by after regular banking hours. (You can pay at any of these banks - even if it isn't YOUR bank.)

Alliance National Bank
BB&T Bank
Community & Southern Bank
Dalton-Whitfield Bank
First Bank of Dalton
Plainville City Clerk

7. Drive Thru

On those days when you donít want to get out of the car, we have two drive thru teller windows to serve you. Located at our business office at 1200 V.D. Parrott Jr. Parkway in Dalton, our drive thru windows are open from 8:00 a.m. Ė 5:00 p.m. Monday through Friday.

8. Lobby

Located at 1200 V.D. Parrott Jr. Parkway in Dalton, our tellers are ready to serve you from 8 a.m. to 5 p.m., Monday through Friday.

At Your Service

Call us
Monday - Friday
8:00 am-5:00 pm
(706) 278-1313

Send us an email:
Your question or comment can be addressed to the appropriate department.
See Contact Us.

Project SHARE Project SHARE is a program which provides utility bill assistance to the needy. If you'd like more information, click here.

Bank Draft Authorization Form

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