At Dalton Utilities we are very interested in customer satisfaction and are constantly seeking ways to improve. Please take just a few minutes to respond to the questions below. How you rate our work is the most important information we can receive.

Customer Name:
Technician's Name (If Known):
Date of Service:
Time Completed:
Services:
1.	Did the DU Technician arrive in the agreed upon half of the day (AM/PM)?		Yes No
2.	Did the DU Technician install all of the ordered services?		Yes No
3.	Did the DU Technician complete their work in a professional manner?		Yes No
4.	Did the DU Technician leave the work area clean and in order?		Yes No
5.	Did the DU Technician explain how to use the services & systems?		Yes No
6.	Did the DU Technician provide our customer support number to call for help?		Yes No
7.	The DU Technician’s appearance was:	Neat Clean Poor
8.	Did the DU Technician leave a systems instructions package with you?		Yes No
9.	Did the DU Technician offer you an OptiLink sign for your yard?		Yes No
10.	Taking all of the above factors into consideration. How would you rate our installation performance? (Please choose one number with 5 being the best)		1 2 3 4 5
Comments (Required): What could we have done differently to improve your installation experience?